Question 1

What is a QR code?

Accepted Answer

A QR code (Quick Response Code) is a smart, two-dimensional barcode that can store various types of information, such as website links, text, or contact details. It can be easily captured and deciphered using a smartphone or a dedicated scanner.

Question 2

How do I create a QR code?

Accepted Answer

With QRcodly, you can create your custom QR code in no time: simply enter the desired content and download your freshly generated code directly. Quick and straightforward!

Question 3

Do I need a special app to scan QR codes?

Accepted Answer

No, in most cases, it's not necessary! The integrated camera function of modern smartphones can now directly recognize QR codes and open the embedded content — no additional app required.

Question 4

Do QR codes also work in print?

Accepted Answer

Absolutely! QR codes are specifically optimized for printing and work reliably on various materials, as long as they remain clear and undamaged. Ensure good print quality, and your codes will be ready for use anywhere!

Question 5

Where is my data hosted?

Accepted Answer

All data at QRcodly is stored exclusively on servers located in Germany. We use Clerk for authentication and privacy-friendly analytics to improve our service. Your data is not sold or shared for advertising purposes.

Question 6

Is QRcodly open source?

Accepted Answer

Yes! QRcodly is fully open source and available on GitHub. You can inspect the code, contribute, or even self-host your own instance.

Question 7

Can I use QRcodly for commercial purposes?

Accepted Answer

Absolutely. QRcodly is free for both personal and commercial use. Create QR codes for your business, marketing campaigns, product packaging, or any other commercial application.

Question 8

Is the QR code generator free?

Accepted Answer

Yes! QRcodly lets you create unlimited static and dynamic QR codes for free. No hidden fees, no watermarks, and no signup required for basic QR codes.

Question 9

What are dynamic QR codes?

Accepted Answer

Dynamic QR codes let you change the destination URL after the code is printed. They also track every scan with detailed analytics — no need to reprint when content changes.

Question 10

Can I add my logo to a QR code?

Accepted Answer

Absolutely. Upload any image as a center logo for your QR code. You can also customize colors, corner styles, and save designs as reusable templates.

Question 11

What content types are supported?

Accepted Answer

QRcodly supports 9+ content types: URL, Text, WiFi, vCard (contact cards), Email, Location, Calendar Events, EPC (payment), and Social Media profiles.

Question 12

Can I track QR code scans?

Accepted Answer

Yes. Every dynamic QR code tracks scans in real time, showing total scans, unique visitors, device types, browsers, operating systems, and geographic locations.

Question 13

Do QR codes expire?

Accepted Answer

No. QR codes created with QRcodly never expire. Dynamic QR codes remain fully functional and trackable as long as your account exists.

Question 14

Can I create QR codes in bulk?

Accepted Answer

Yes! You can create QR codes in bulk using CSV import. Upload a CSV file with your content, and QRcodly generates all codes at once. You can also use templates for consistent styling across bulk-created codes.

Question 15

What is a QR code template?

Accepted Answer

A QR code template saves your preferred design settings — colors, logo, corner style, and more — so you can instantly apply them to new QR codes without reconfiguring each time.

Question 16

What image formats can I download QR codes in?

Accepted Answer

You can download your QR codes as PNG, SVG, or WEBP files. SVG is ideal for print materials as it scales without losing quality.

Question 17

Is the URL shortener free?

Accepted Answer

Yes! QRcodly's URL shortener is free to use. You can create short URLs, track clicks, and manage your links at no cost. Pro plans unlock advanced features like custom domains.

Question 18

Can I use my own domain for short URLs?

Accepted Answer

Absolutely. Connect your own domain to create branded short URLs like go.yourbrand.com/u/x7k9m. Custom domains are available on Pro plans with automatic SSL provisioning.

Question 19

How does click tracking work?

Accepted Answer

Every time someone clicks your short URL, QRcodly records the click along with metadata like device type, browser, operating system, and geographic location — all in real time.

Question 20

Can I edit a short URL after creating it?

Accepted Answer

Yes. You can update the destination URL, toggle the short URL on or off, and manage tags at any time from your dashboard without changing the short URL itself.

Question 21

Do short URLs expire?

Accepted Answer

No. Short URLs created with QRcodly never expire. They remain active as long as your account exists, and you can disable them manually if needed.

Question 22

What's the difference between short URLs and QR codes?

Accepted Answer

Short URLs are clickable links you share digitally (email, social media, ads). QR codes are scannable images for physical media (print, packaging, signage). Both track analytics and can use custom domains.

Question 23

What happens if I delete a short URL?

Accepted Answer

When you delete a short URL, it becomes permanently inactive. Anyone clicking the link will see a 404 page. This action cannot be undone, so consider disabling the URL instead if you may need it later.

Question 24

Can I create short URLs via the API?

Accepted Answer

Yes. QRcodly provides a REST API that lets you create, update, and manage short URLs programmatically. Check out the API documentation for details and authentication setup.

Question 25

What analytics does QRcodly provide?

Accepted Answer

QRcodly tracks total scans/clicks, unique visitors, device types, browsers, operating systems, and geographic locations for both QR codes and short URLs — all in real time.

Question 26

Is analytics included for free?

Accepted Answer

Yes! Built-in analytics are included free for all dynamic QR codes and short URLs. You get real-time scan/click tracking, device breakdowns, and geographic insights at no cost.

Question 27

Can I connect Google Analytics?

Accepted Answer

Yes. Pro plan users can forward scan and click data to Google Analytics 4 or Matomo. Only anonymized, non-identifying data is shared, and QRcodly's built-in analytics stay fully active.

Question 28

How is geographic data collected?

Accepted Answer

Geographic data is derived from the IP address at the time of scan or click. The IP is anonymized and never stored. Only the country-level location is recorded.

Question 29

Is the data real-time?

Accepted Answer

Yes. All analytics data in QRcodly updates in real time. As soon as someone scans a QR code or clicks a short URL, the data appears in your dashboard.

Question 30

Can I export my analytics data?

Accepted Answer

Analytics data export is coming soon. In the meantime, you can view all your analytics in real time on your dashboard and connect Google Analytics or Matomo for additional reporting.

Question 31

What's included in the free plan?

Accepted Answer

The free plan includes unlimited static and dynamic QR codes, a URL shortener with click tracking, real-time analytics, custom QR code designs with logos, and QR code templates. No credit card required.

Question 32

How do I upgrade to Pro?

Accepted Answer

You can upgrade to Pro directly from your dashboard. Go to the Plans page, choose your preferred billing cycle, and complete the checkout. Your Pro features activate instantly.

Question 33

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel your Pro subscription at any time from your dashboard. You'll continue to have access to Pro features until the end of your current billing period.

Question 34

Do I need an account to create QR codes?

Accepted Answer

No! You can create and download static QR codes without an account. However, signing up (free) unlocks dynamic QR codes, analytics, URL shortening, and dashboard management.

Question 35

Can I get invoices for my Pro subscription?

Accepted Answer

Yes. After purchasing the Pro plan, all invoices are automatically generated. You can view and download them anytime in your dashboard under Settings → Billing → Invoices & Receipts.

Frequently Asked Questions

General

QR Codes

URL Shortener

Analytics

Pricing & Account

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